Kathy helped us understand the true value of our work, and gave us the confidence to charge accordingly.
Growing Sales, Shrinking Margins
Our sales had been increasing year by year, which on the surface looked great, but our profit margin was going the other way. We were working harder and bringing in more clients, but something wasn’t adding up.
At Raspberry Interiors, our ethos is all about being approachable and flexible, and that was attracting enquiries… but not always the right ones. We were getting more work, but it wasn’t always profitable. I knew we needed help figuring out how to either make those projects more viable or learn how to politely say no, all without compromising our brand values.
I was introduced to Kathy through a social media company, and I was immediately inspired by her website and her story. What really stood out to me was her approach; she wasn’t just about the numbers. She understood that business is about people, purpose, and clarity. I didn’t want a generic coach. I wanted someone who could look at the whole business and offer practical, grounded support. A Mentor: and that’s exactly what Kathy is.
Real-Time Support, Tailored to What We Needed Most
After our initial chat, Kathy suggested a three-month programme with regular Zoom sessions: an hour, twice a month. She sent through a calendar so we could book dates that suited us, and it felt flexible and easy from the get-go.
We didn’t stick to a rigid agenda. If something happened between sessions, I could email her and she’d adjust what we covered next. If something urgent came up, she was so generous with her time and support. I never felt like I had to wait weeks for help.
Kathy didn’t just tell me what to do, she gave me tools, scripts, templates, and real-world examples to back up her ideas. She recommended people and companies we could reach out to. Everything was tangible, useful, and immediately applicable.
Here’s what really made the difference:
- Having a sounding board I trusted to help make decisions in real-time
- Feeling supported between sessions, not just during them
- Receiving practical tools to adapt and use in the business straight away
- Getting bespoke, thoughtful advice that considered who we are as a business
Profitable, Clear, and So Much More Confident
The most important change is that we now understand the value of the work we do and that has been a game-changer. We’re no longer just busy; we’re building a business that works for us.
We’re more confident in charging what we’re worth, managing client expectations, and being clear about what we offer (and what we don’t). The mindset shift has been huge. I regularly hear myself thinking, “What would Kathy say?” when I’m faced with a dilemma.
Now, I:
- Understand our worth and charge accordingly
- Attract the kind of clients that align with our ethos and profitability goals
- Feel clearer and more in control of the direction of the business
- Know I’ve got tools I can return to and use whenever I need them
Kathy has not only given us the tools to grow, she’s given us a shedload of inspiration along the way. My mindset has completely shifted, and the impact on our confidence and profitability has been brilliant. I’ll definitely be turning to Kathy again when I need a top-up or targeted support. She’s a fantastic Mentor, and a reassuring presence to have in your corner
Need Someone In Your Corner?
If you’re attracting clients but still not seeing the results you deserve, you don’t need to figure it out alone. Kathy’s practical, no-nonsense guidance helped us get clear, charge better, and feel confident doing it and she can help you too.