How to Know If You’ve Got the Right Offer (and When to Change It!)

by Kathy Ennis  - July 17, 2025

Are You Still Loving What You Sell?

When you think about your current product or service… do you still feel excited about it?

That might sound like a funny question, especially if you’ve poured your heart and soul into creating your products, packages or programmes. One of the biggest advantages of being a Solopreneur is your ability to adapt – to change direction, refresh your approach, or completely shake things up if it’s not working (or no longer lights you up).

Staying stuck with something just because it’s what you’ve always done? That’s not a strategy, it’s a rut.

Why It’s OK (and Smart) to Change What You’re Selling

Here’s the truth: what you sell today doesn’t have to be what you sell forever.

You’re allowed to evolve. Your clients evolve. The market evolves. What worked brilliantly three years ago might be feeling a bit ‘meh’ now.

And that’s OK!

Regularly reviewing your product or service, and being open to change, is one of the smartest things you can do. It keeps your business fresh, relevant, and aligned with what you actually want to be doing.

Let’s not forget: if you’re bored or frustrated with your current set-up, your customers will sense it.

Spot the Signs: When Your Offer Needs a Shake-Up

How do you know it’s time to tweak (or totally revamp) what you’re selling?

Here are some tell-tale signs:

  • You’ve lost your spark. The work no longer excites you
  • Clients keep asking for things that don’t fit what you currently do
  • You’re feeling boxed in by the structure you created ages ago
  • It’s harder to sell – your marketing feels like pushing a boulder uphill
  • You’re attracting the wrong type of client (or none at all)
  • Your business no longer reflects where you are now or where you want to go.

Do any of these hot home? It might be time to pause and rethink.

Products vs Services: Do the Rules Differ?

Yes and no.

For product-based businesses, you might be thinking about:

  • Streamlining your range
  • Introducing bundles or kits
  • Retiring slow sellers
  • Creating seasonal or limited-edition items
  • Adjusting prices based on cost changes or customer value

For service-based businesses, the changes are often more structural:

  • Tweaking your packages
  • Adding or removing 1:1 or group support
  • Rebranding or repositioning your work
  • Turning custom services into clear, bookable products (the art of productisation!)

But whether you’re selling earrings or executive coaching, the golden rule is the same: your business should work for you, not trap you.

Need help turning your service into something people can actually buy? Check out this blog post

Simple Ways to Refresh or Rebuild Your Product or Service

If you’re starting to suspect that your current product or service isn’t quite right anymore, here are some simple ways to start exploring change – without burning everything down:

1. Talk to your customers

Ask what they love, what they struggle with, and what they wish existed. Their answers might surprise you – or confirm what your gut has been trying to tell you.

2. Do a product/service audit

What’s selling? What’s not? What do you enjoy delivering? What drains you? Be honest.

3. Test before you leap

You don’t have to launch an entirely new programme overnight. Try a mini version first. Introduce a new package as a limited-time trial. See what clicks.

4. Use the Product Staircase to spot gaps

Do you have a clear entry-level way for people to buy from you? Is there a natural next step after your core service? Sometimes the problem isn’t your main product – it’s the missing steps around it.

5. Update your messaging

Sometimes the package is still great – it just needs a fresh way of talking about it. If your business has grown or shifted direction, your language and positioning should reflect that too.

Read this if you want the bigger picture on building a business that actually works for you?

Final Thought: Your Product or Service Should Evolve as You Do

Being in business for yourself means you get to choose what you sell, how you sell it, and who you sell it to. If your current set-up feels like a pair of shoes that don’t quite fit anymore, don’t be afraid to try on a new style.

Your packages, products, and services should grow with you – not hold you back.

And remember, it’s not failure to change direction. It’s wisdom. It’s evolution. It’s good business.

What Next?

Why not book a complimentary 30-Minute Consult? This is for you if you’re stuck in a cycle of overwhelm and want a short, sharp burst of direction and inspiration.

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