Rachael Janes: Reef Make and Do

“Now I feel, and behave, like a ‘real’ business owner, with clarity, confidence, and time for my family.”

Constantly Firefighting and Feeling Overwhelmed

Before I started working with Kathy, I was stuck in firefighting mode — constantly reacting to the day-to-day and never able to look ahead. I knew I needed to plan, track my finances, and get help with tasks… but there was just *too much to do*. Everything felt urgent, and I didn’t know where to start.

My head was full of ideas and plans, but I couldn’t make sense of them. Then a friend — who had made *huge* changes in her own business after working with Kathy — said, “You need to speak to her.” That was it. I decided it was time to get help.

I chose Kathy because she’s a successful businesswoman herself, and because my friend had gone through Kathy’s 6-month coaching package and couldn’t stop raving about it. I knew I’d be in good hands — and I absolutely was.

Practical Planning, Personalised Support, and No-Nonsense Guidance

We started with a couple of Zoom sessions where Kathy gently picked my brain — about me, my business, why I started it, what I do, and what I wanted. Then came the deep dive… a big, slightly daunting questionnaire that helped me face up to what I was avoiding and work out what really needed attention.

From there, Kathy built a *bespoke plan* just for me. We worked fortnightly through key areas I was struggling with, including:

  • Long-term business planning (not just getting through the week!)
  • Financial organisation and profit clarity
  • Website updates and improving user experience
  • Outsourcing tasks that didn’t need *me* to do them

Each session was packed with practical advice, tools, and encouragement. Kathy:

  • Shared her own resources, from financial tracking spreadsheets to press release templates
  • Created pricing structures for my private and corporate workshops
  • Recommended helpful platforms, courses, and networking opportunities
  • Held me accountable while offering so much reassurance and support

She didn’t just tell me what to do — she taught me how to understand my business better than ever before.

Organised, Profitable, and in Control

The results? Better than I ever expected.

  • My business has grown and expanded 
  • I know *exactly* how much is in the bank — and what’s profit 
  • My mailing list is growing, and customers are spending more and booking more workshops 
  • My website is doing its job and helping me convert interest into income 
  • I’ve put the right platforms in place — like Notion, Canva, and ChatGPT — to support how I work 

But more importantly I feel and behave like a business owner — with purpose, direction, and a solid plan – and I’ve created more space in my day, which means I have time to enjoy life and be with my family

“Kathy is BRILLIANT. She completely understands what it means to run a business, and she helped me turn mine into something that feels strong, stable, and successful. I genuinely cannot recommend her highly enough, she absolutely knows her stuff!”

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